Privacy Policy

1. Information we collect

When you use our site, we may collect: (a) information you provide (name, email, phone, address, and other form data when you request a pickup or contact us); (b) device and usage information such as IP address, browser type, and pages visited; (c) information from cookies and similar technologies as described below.

2. How we use it

We use your information to process pickup requests, respond to inquiries, send transactional emails, improve our services, and comply with legal obligations. We do not sell your personal information to third parties.

3. Cookies and similar technologies

We use cookies and similar technologies for essential site operation, preference storage (e.g. cookie consent), and analytics. If you decline non-essential cookies, we will not load analytics or other optional scripts that rely on such consent. You can change your cookie preferences at any time by clearing site data or using our cookie banner if shown again.

4. Analytics disclosure

We may use analytics services (e.g. Google Analytics or similar) to understand how visitors use our site. Such services may use cookies and collect data as described in their respective privacy policies. Analytics are only loaded if you accept cookies. We use this data in aggregate to improve our website and services.

5. Sharing and retention

We may share information with service providers (e.g. email delivery, hosting) as needed to operate our business. We retain your data only as long as necessary for the purposes described or as required by law.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us using the details on our Contact page to exercise these rights.

7. Contact

For privacy-related questions, contact us via the Contact page or at the address in our footer.